Policy to Change Appointments
This Policy is to clarify changing an appointment day/time.
All appointments can be changed.
When an appointment is made there will be a confirmation/receipt forwarded to you.
When I make the appointment for you at your request - you will receive and Invoice and upon payment receive a receipt.
I live in New Zealand and work across time zones. I ask that appointments be rescheduled up to 38 hours before the appointment made eg California is 19 hours behind New Zealand! That allows me to fill the space made by a reschedule and everyone benefit when and when possible.
When you need to 'cancel' due to an urgent situation(s) I change to do face-to-face work as an absent session and send a report upon request. This work is in-depth. (Please note some people choose this type of work as their first choice as they feel the changes made.)
You may reschedule for your own convenience - the system will let me know.
If you choose to cancel there will be:
1) an exchange rate fee (according to your country)
2) bank system fee of $50.00NZ
3) a $50.00NZ fee if I am unable to have someone take your time.
Please contact me via email, ann@energyhealinggym.com, or, vCita if you have any questions.
Thank you
Ann